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Sage ACT! Pro 2011 [Old Version]

Customer Rating :
Rating: 2.3

List Price : $229.99
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Product Description

Sage ACT! Pro 2011 (recommended for up to 10 users) makes it easy for you to have meaningful conversations with customers by providing an organized view of the people you do business with. Like the millions of individuals in small businesses and sales teams who use Sage ACT!, you'll always be prepared with recent emails, meeting notes, task reminders, and social media profiles, because all of these details live in one place. Use Sage ACT! Pro like a sales and marketing assistant to get the right leads, send striking marketing campaigns, and track your overall performance while you focus on building long-lasting, profitable business relationships.


  • The number 1 selling contact and customer management solution for over 20 years
  • Easily access a complete, integrated view of your contact relationships
  • integrates with everyday solutions such as Microsoft Office



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Sage ACT! Pro 2011 [Old Version] Reviews


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Customer Reviews
Average Customer Review
49 Reviews
5 star:
 (6)
4 star:
 (11)
3 star:
 (3)
2 star:
 (3)
1 star:
 (26)
 
 
 

39 of 39 people found the following review helpful
4.0 out of 5 stars Easy load/convert on Win7 64 bit, January 16, 2011
By 
D. Stanhope (Tampa, FL USA) - See all my reviews
(REAL NAME)   
This review is from: Sage ACT! Pro 2011 [Old Version] (CD-ROM)
We upgraded from a crashed Dell with Win XP to a new HP with Win7 64 bit. We had been running Act 6.0 for years for my wife's small business, but it won't load in 64 bit OSs. So, we bought Act2011 Pro despite the bad reviews here, since there was a 30 day trial period. We never had any version of Act on the new computer previously, and we did have Office 2003 loaded first. Our DB was backed up on an external drive. The load was absolutely smooth from the DVD. It took about 15 min mostly loading SQL server 2008 related files. Then we converted our old DB by simply trying to open it and answering a few questions. We did have redefined user fields in our old DB and were concerned with possibly losing them. No worry, everything converted to the new DB fine. Upon opening the "contact" view we noticed our user fields were not there. It took a few minutes to realize they were shown in the lower half of the screen as "user fields." The data was correct but the field names were lost. It just... Read more
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69 of 74 people found the following review helpful
1.0 out of 5 stars Decent product, HORRIBLE customer service!!!, November 1, 2010
This review is from: Sage ACT! Pro 2011 [Old Version] (CD-ROM)
I have used Sage ACT! 2009, 2010, and 2011. The product is a pretty good product, not very expensive, and customizable. I just purchased ACT! 2011 yesterday and have returned it today.

Sage is a horrible company to deal with! They push you in circles when you call for customer support. There will be a reason you have to contact customer support at some point in time....leave at least 2 hours in your schedule when you contact them. This was the third time I had an issue and each time took 2 hours to correct a simple issue. I don't care that I had to call, but I care that they obviously push people in circles and put them on hold for 20 minutes in hopes that they will hang up. Chat representatives take several minutes to respond to everything you type and phone reps are impossible to understand, unless you call the sales department which is obviously located in the United States. 2 hours of your time is worth more than the price of this product.

Beware of... Read more
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9 of 9 people found the following review helpful
1.0 out of 5 stars perfect example of 'barriers to exit' at work, December 20, 2011
This review is from: Sage ACT! Pro 2011 [Old Version] (CD-ROM)
I got grandfathered into using ACT: a salesperson we hired depended heavily on it, we didn't have a CRM system, and it seemed an easy decision to adopt ACT.

What a nightmare.

It's installed, distributed software solving a database problem.
This means that you need to have heavy-duty database services running on your machine, and your office manager's machine, and anybody else that touches it.
The process of setting up a new machine is basically that of installing database services, then copying then entire database to that new machine, then starting to sync.
Syncing means looking for what's different between two machines, and passing information about the changes back and forth.
This is error-prone - I've spent a lot of hours on the phone with Act support fixing problems.
But... wait... distributed access to a database that is updated by users remotely.... isn't this what web interfaces to online databases are for? Isn't this 2011... Read more
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